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Information to Customers


pursuant to art. 13 of EU Regulation 679/2016

Dear Customer,
Pursuant to and with the effects of art. 13 of the EU Regulation on the processing of personal data, the Data Controller, AZIENDA AGRICOLA CITARI, stores and processes personal data protected by the above Regulation.

In compliance with this Regulation, the processing of your personal data will be carried out according to the principles of honesty, lawfulness and transparency, safeguarding the confidentiality of the data and your rights.

The data may include, for example:

Personal details such as name, surname, VAT number, tax code, telephone number (land line and mobile), fax number, email address, certified email address, bank details, etc.
Your data will be processed for the following purposes:

  • to comply with statutory requirements and/or EU Regulations;
  • for company administrative/accounting purposes;
  • to enable the sale/lease/invoicing of products and/or the provision of services by direct contact with the customer or via internet;
  • to carry out obligations under the agreement between the parties;
  • to manage any claims and disputes;
  • to send information or special offers by post, fax or e-mail (solely if you agree).

The legal basis for data processing is first and foremost compliance with the agreement between the parties, compliance with statutory requirements and to respond to the requests of the customer.

Processing will be carried out as follows: manually, by IT or with telematic means, in compliance with the regulations protecting confidentiality and ensuring data security according to the law.

Providing data is obligatory for the proper management of agreements with customers, to meet the requests of customers (for information, special offers, etc.) If you refuse to provide your data, it may be impossible to fulfill the agreement and/or continue relations with you. If you do not agree to the provision of information or special offers, this does not impact in any way on the provision of the services requested. You will be asked specifically to agree to receive this information and special offers and may refuse.

In order to carry out the agreement and for administrative purposes, your data may be notified to specifically appointed colleagues and employees. Your data may also be notified to third parties in order to meet statutory requirements or comply with the terms of the agreement (for example to Public Authorities, Regulatory Authorities, banks, etc.) Your data will not be disseminated to third parties without your prior specific consent. Your data will not be communicated to any party outside the EU.

Your personal data will be stored for the period deemed necessary to carry out your requests or to meet administrative and tax, accounting and regulatory obligations for no more than 15 years.


The Data Controller is: AZIENDA AGRICOLA CITARI.

You may contact the Data Controller or its appointed representatives (if any) by writing to:

At any time, you may exercise your rights in relation to the Data Controller pursuant to , articles 15-22 of EU Regulation 679/2016. You have the right to be told if your personal data exists or not and to obtain the data in an intelligible form. You have the right to know the origin of the data, the purpose and method of processing, the name of the Data Controller and its Representative, as well as the identities of any party which may receive the data. You may rectify, integrate and/or update the data, and require the data to be deleted or rendered anonymous.

At any time you may ask for processing of the data to be discontinued for the purposes of direct marketing, communicating special offers and/or market research by sending your request to the above address.

If you do not receive an answer or receive an unsatisfactory answer, you may contact the Personal Data Protection Authority for any non-compliance (The Personal Data Protection Authority (

For the Data Controller